Frequently Asked Questions
Find answers to common questions about Lumin Watch
Lumin Watch is a service that helps you monitor your competitors by tracking their Facebook ads, products, prices, and stock levels. We provide daily AI-powered reports and insights to help you stay ahead of the competition.
We use legitimate services to access competitor Facebook ads and extract product information including prices, stock levels, and images. Our system tracks changes over time and generates reports showing what your competitors are doing.
You only need the Facebook Page ID or URL of the competitor you want to track. Once added, our system will automatically start monitoring their ads and products.
For each competitor you track, we generate daily AI-powered reports showing winning products, advertising strategies, and product changes. Additionally, you'll receive a comprehensive summary email every 3 days that combines insights from all your tracked competitors.
Our reports include information about winning products, advertising strategies, price changes, stock level updates, and product launches. The AI-powered analysis helps you understand trends and opportunities in your competitive landscape.
Yes, we take data security seriously. We implement appropriate technical and organizational measures to protect your information. Your account data is encrypted and stored securely. Please refer to our Privacy Policy for more details.
Simply click "Get Started" to authenticate with your YouCan account. Once logged in, you can start adding competitors to track. The onboarding process will guide you through the key features.
Yes! You can track multiple competitors simultaneously. Each competitor will have its own daily reports, and you'll receive a combined summary email every 3 days with insights from all tracked competitors.
If a competitor changes their Facebook page or URL, you may need to update the tracking information. Our system will notify you if we encounter any issues tracking a competitor.
Credits are used to track competitors and generate reports. You can purchase credit packages through the app. Each tracked competitor and report generation consumes credits based on the complexity of the analysis.